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Quality Assurance & Certification


ISO 9001:2000 is the standard we have just met by proving to an Independent ISO registrar that we have met all the applicable ISO requirements and that we have developed procedures that address all applicable elements and use them consistently.

We maintain an effective quality management system by continuing the following:

  • Clarify Responsibilities
  • Reduce Errors
  • Improve the Flow of Information
  • Identify management issues early
  • Reduce the time needed for routine matters and Improve production


The standard is aimed at ACHIEVING and EXCEEDING customer satisfaction. In addition to satisfying our customers, ISO has improved productivity and reduced costs associated with inefficient operations and wasted efforts. Among the many benefits we have experienced are:

  • Better understanding ofcustomer needs
  • Consistent performance
  • Provision of a framework for measuring performance and improving processes
  • Continuous improvement in efficiency and effectiveness
  • Enhancement of the ability to deal with a changing business environment
  • Establishment of a unified, purposeful system composed of interrelated business processes

In the coming months you will hear more about ISO as we fine tune and, perhaps, modify the program. There are few, if any, of our competitors that can stand up and say “we are ISO 9001:2000 Certified”.

An ISO Certificate will be provided upon request.